Blog
Latest updates from FetchSky.
Company news, and writing on digital transformation, chatbots and digital loyalty for banks and insurers.
- Chatbots
Hospital WhatsApp Services: Empowering Patients with 10x Information
In the contemporary realm of healthcare, patients’ choices abound when it comes to selecting a suitable healthcare provider. As the competition intensifies, hospitals seek innovative approaches to distinguish themselves.
2 October 2023By Mehdi Hassan Haryani
Peekaboo ConnectGeo-Fencing and Location-Based Notifications: Solutions for Targeted Marketing
In today’s hyper-connected world, effective marketing goes beyond traditional approaches. Banks and insurance companies are increasingly embracing advanced technologies to deliver personalized experiences to their customers. Geo-fencing and location-based notifications emerge as transformative tools, enabling businesses to reach their target audience at the right time and place.
2 October 2023By Mehdi Hassan Haryani
ChatbotsEnhancing UBL Helpline With WhatsApp Chatbot
In today’s fast-paced world, convenience is paramount, and this is particularly true when it comes to banking services. Recognizing this shift in consumer expectations, UBL Bank has taken a bold step to enhance its WhatsApp chatbot from being merely informational to becoming a powerhouse of transactional capabilities.
1 October 2023By Mehdi Hassan Haryani
Peekaboo ConnectThe Power of Rich Merchant Data: Driving Customer Engagement and Rewards
In today’s digitally-driven era, data has become a powerful tool for businesses to understand their customers and deliver personalized experiences. Rich merchant data, a comprehensive collection of information about businesses, products, services, and promotions, plays a pivotal role in driving customer engagement and rewards in the banking and insurance industry.
1 October 2023By Mehdi Hassan Haryani
Digital loyaltyImplementing Loyalty Solutions: Practices and Common Pitfalls
Businesses with effective customer loyalty programmes see an improvement in revenue. According to a study, revenue improves anywhere between 25-95% when customer retention is increased by just 5%. Nevertheless, some businesses are unable to get the desired results from their loyalty programme because they fall victim to several crucial mistakes.
1 October 2023By Mehdi Hassan Haryani
ChatbotsChatbot Service for EBM Employee-HR Management
It’s estimated that HR professionals spend around 57% of their time on administrative tasks such as payroll, leave of absence management, and risk and compliance – that’s more than 1,000 hours a year!
30 September 2023By Mehdi Hassan Haryani
Digital loyaltyChoosing the Right Loyalty Software: Factors to Consider
Once you’ve decided to start a loyalty program, the next step is usually determining how to go about doing so. One option is to build and run your program in-house, and another is to partner with a loyalty program provider who can offer the platform technology and capabilities needed to create the program you want.
30 September 2023By Mehdi Hassan Haryani
Peekaboo ConnectPeekaboo Connect: A SaaS-Based Digital Transformation Suite
In the dynamic world of digital transformation, businesses in the banking and insurance sectors seek innovative solutions to stay ahead of the competition, enhance customer experiences, and optimize operations. Peekaboo Connect emerges as a leading SaaS-based digital transformation suite, dedicated to catering to the unique needs of the financial industry in Pakistan.
30 September 2023By Mehdi Hassan Haryani
Digital loyaltyAssessing Your Business’s Loyalty Needs
According to the 2020 State of Loyalty Report from Bond Loyalty, US consumers belong to an average of 14 loyalty programs but are only active in about half of them. What makes consumers actively participate in some programs and not others? First and foremost, consumers need to see value in using the program; not just monetary value, but the overall value provided by the program.
29 September 2023By Mehdi Hassan Haryani
Peekaboo ConnectB2B Digital Transformation in the Banking and Insurance Industry
In today’s fast-paced and technology-driven world, businesses across industries are facing an unprecedented need to adapt and innovate. The banking and insurance sectors, in particular, are no exception to this wave of transformation. Embracing digital transformation has become imperative for these industries to stay competitive, drive growth, and enhance customer experiences.
29 September 2023By Mehdi Hassan Haryani
ChatbotsSeamless Customer Relationships Through Immediate Interaction
The customer is rapidly evolving, especially around their digital behavior. Until recently, much of the customer interaction with a brand has been dated and fragmented. This could often leave the customer with a somewhat bitter aftertaste. Today customers are more empowered.
28 September 2023By Mehdi Hassan Haryani