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Latest updates from FetchSky.
Company news, and writing on digital transformation, chatbots and digital loyalty for banks and insurers.
- Chatbots
Retail WhatsApp Chatbot: Mastering the 3 Thriving Retail Landscape with Precision
It is a short form for “retail trade,” which refers to the process of selling goods or services directly to consumers for their personal use. It’s the final step in the distribution of products from manufacturers or wholesalers to end consumers. It involves a variety of businesses and establishments, such as shops, stores, boutiques, online marketplaces, and more.
3 October 2023By Mehdi Hassan Haryani
ChatbotsHospital WhatsApp Services: Empowering Patients with 10x Information
In the contemporary realm of healthcare, patients’ choices abound when it comes to selecting a suitable healthcare provider. As the competition intensifies, hospitals seek innovative approaches to distinguish themselves.
2 October 2023By Mehdi Hassan Haryani
ChatbotsEnhancing UBL Helpline With WhatsApp Chatbot
In today’s fast-paced world, convenience is paramount, and this is particularly true when it comes to banking services. Recognizing this shift in consumer expectations, UBL Bank has taken a bold step to enhance its WhatsApp chatbot from being merely informational to becoming a powerhouse of transactional capabilities.
1 October 2023By Mehdi Hassan Haryani
ChatbotsChatbot Service for EBM Employee-HR Management
It’s estimated that HR professionals spend around 57% of their time on administrative tasks such as payroll, leave of absence management, and risk and compliance – that’s more than 1,000 hours a year!
30 September 2023By Mehdi Hassan Haryani
ChatbotsSeamless Customer Relationships Through Immediate Interaction
The customer is rapidly evolving, especially around their digital behavior. Until recently, much of the customer interaction with a brand has been dated and fragmented. This could often leave the customer with a somewhat bitter aftertaste. Today customers are more empowered.
28 September 2023By Mehdi Hassan Haryani
ChatbotsRevolutionizing Business Communication with AI-Powered Chatbot Services
Chatbots are taking centre stage in the business world and there’s nothing that will stop it. Well not for the foreseeable future anyway. Remember when you had to wait ages on the phone to speak with a customer service rep? Well, say goodbye to those days, because chatbots are here to save the day, and boy, have they made an entrance!
27 September 2023By Mehdi Hassan Haryani
ChatbotsEmployee Engagement through WhatsApp Beyond Boundaries
WhatsApp was officially launched in November 2009 as a chat app service for iOS. In August 2010, WhatsApp released an app for Android users. After that, it only took 4 years for the messenger app to hit a milestone of 200 million monthly active users.
23 September 2023By Mehdi Hassan Haryani
ChatbotsImpact on Customer Interaction with WhatsApp
Step into the captivating realm of our third installment, as we embark on an illuminating expedition to unearth the seismic impact of customer interaction with WhatsApp. Amidst the ceaseless evolution of the digital landscape, WhatsApp has emerged as an undisputed titan of global communication, instigating a paradigm shift in the way both individuals and enterprises establish connections.
21 September 2023By Mehdi Hassan Haryani
ChatbotsEmbracing Messaging Transformation
In today’s digital age, businesses find themselves navigating a dynamic landscape characterized by rapid change, necessitating adaptability, and innovation. In the wake of a global pandemic, which led to a surge in messaging activity by more than 50%, the stage is set for a transformative evolution in customer engagement.
20 September 2023By Mehdi Hassan Haryani
ChatbotsIntroduction to Chatbot Services
In an era defined by the rapid pace of technological advancement and the ever-evolving preferences of consumers, businesses are continually in search of innovative ways to connect with their target audience. Among the standout solutions that have emerged in recent years, the integration of chatbot services into customer communication strategies has proven to be transformative.
19 September 2023By Mehdi Hassan Haryani
ChatbotsThe Ultimate Guide to Chatbot Service
Welcome to the ultimate guide to Chatbot services. In this comprehensive resource, we will delve deep into the world of Chatbot services and explore their transformative impact on communication, business, and various industries. This pillar page is structured into 14 clusters, each providing valuable insights into different aspects of Chatbot services and their applications.
18 September 2023By Mehdi Hassan Haryani